Residential lobby in Manhattan at dusk
18:41 · Midtown
Four requests came in while this photo was taken. Kreedl handled every one - nobody had to pick up a phone.

Why choose Kreedl

01A calm team
Overnight queue0 open
Lobby intercom · 14BResolved
Parking question · 2CResolved
Viewing request · W81Booked

Your team doesn't burn out

Night calls, weekends and the fortieth same question go to Kreedl. Your people don't get up at 3 am - and they stay.

02Certainty
Escalated to you
Water ingress · Unit 9A ceiling
Photo attached · flat above unoccupied · plumber on standby
Approve dispatchCall tenant

You know it's done

Every request has a name, a time and a status. Kreedl closes the routine itself; anything unusual reaches you with the photo, the history and the vendor lined up.

03Satisfaction
06:03Reported on WhatsApp
06:04Unit identified from photo
06:06Engineer dispatched
13:40Fixed · closed

Everyone gets through, everyone gets an answer

Callers get an answer within a minute and the fix the same day, in their language. Complaints fade, leases renew.

Which buildings do you run?

Residential management

Apartment building, flats and co-livings

Tenant calls, repairs, viewings, the same question for the fortieth time - answered end to end.

  • Repairs
  • Viewings
  • Lease questions
  • Move-ins
Facility management

Supermarkets, offices & mixed-use sites

Fault reports, access, inspections, vendors - triaged and dispatched to your maintenance chain with photo and access details.

  • Fault reports
  • Vendors
  • Access
  • SLAs
A tenant on the phone in her stairwell, smiling
Kreedl · 0:41

“A plumber is booked for 8:00 tomorrow. I'll text you the moment he's on his way.”

One number · every channel

Wherever your tenants already are.

  • PhoneAnswers on the first ring, in any language.
  • WhatsAppReads photos and voice notes, replies in the same thread.
  • SMS & iMessageBooks viewings before interest cools off.
  • EmailTriage, answer, file - no shared-inbox chaos.

Coordination is quietly costing you

When every request travels by phone tag, your team spends its day relaying information instead of running buildings.

400+ hrs

lost per manager, every year, relaying requests between tenants, sites and vendors

70%

of requests resolved with zero human time

92%

of consumers agree that customer service has to respond fast

1.1 sec

average Kreedl pickup - the same at 3 pm and at 3 am, on every channel

Let Kreedl take tonight’s calls.

Thirty minutes, your real scenarios, no slides. We'll run Kreedl on your sites, your requests, your vendors.

[email protected]
Testimonials

Built for the people who run buildings.

“With a portfolio our size, the phones never stop ringing - lease renewals, drilling into walls, a door slammed shut at 3 am. Kreedl handles the vast majority on its own and only escalates the most serious matters to a human colleague. That has freed up real capacity for us.”
Jiri Süssland
Managing Director · Barrandov
“Honestly, I didn’t expect it to work this well. Kreedl handles things we’d normally deal with ourselves - the wifi password, parking info and other recurring questions. It saves us hours every week.”
Petr Krepelka
Property Manager · Purple Real Estate
FAQ

Frequently asked questions

A round-the-clock operations desk for buildings. Kreedl answers every phone call, email, text and WhatsApp from tenants, store managers and applicants, works out what is actually needed, and takes it through to a resolution - dispatching the right vendor, booking the viewing, and following up until the job is closed.

Hours, not months. We load your sites, vendors, contracts, house rules and escalation paths, then point a number at Kreedl. There is no migration, no IT project and nothing for your team to install.

On routine work, yes - that is the point. You set the boundaries: which vendors it may dispatch, up to what value, and which situations always come to a human. Anything outside those boundaries is escalated fully briefed, with the photo, the history and the recommended action ready for one-click approval.

Only if you want it to. Kreedl works as the front door in front of whatever you already run, and writes the resolved request back into it. Most teams find the queue gets quiet enough that they stop opening the old tool.

Everything is processed in the EU, encrypted in transit and at rest, and retained only as long as your policy requires. Kreedl is GDPR-compliant, access is role-based, and every action it takes is logged and auditable.